Privacy Policy
Last updated: April 8, 2024
This Privacy Policy describes how Biomarkly ("we," "us," or "our") collects, uses, and shares information when you use our website and services (collectively, the "Services"). By accessing or using the Services, you agree to the terms of this Privacy Policy.
Information We Collect
Account Information
When you register for an account, we collect personal information such as your name, gender, and birthday. Additionally, users have the option to upload PDF and image files containing private medical test results. We securely store this data in our database.
Usage Information
We may collect anonymized usage data through analytics to improve our services.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the Services.
- To personalize your experience and improve our services.
- To communicate with you about your account or our services.
- To comply with legal obligations.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with the following categories of service providers:
- Cloud Storage Providers: We use cloud storage services to securely store and manage user data.
- Analytics Providers: We may share anonymized usage data with analytics providers to improve our services.
We may also share your information in response to legal requests or to protect our rights.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We strive to minimize the data we store and the duration we retain it for. Here are some specific examples:
- Comprehensive User Data Management: When you choose to delete your account, we ensure that all your personal data is not only deleted from our main database but from all systems associated with our services. This comprehensive deletion process is designed to protect your privacy fully. Furthermore, if your account remains inactive for a period of 2 years—defined as no logins or account activity—we will automatically delete your data from all systems. Should you wish to initiate the deletion of your data at any point, you can do so by directly deleting your account or by contacting us at contact@biomarkly.com for assistance. We are committed to ensuring that your data is managed with the utmost respect for your privacy and in accordance with data protection regulations.
- Logs: Logs containing user data, such as IP addresses, timestamps, and actions performed, are retained for a maximum of 30 days for troubleshooting and security purposes. We then anonymize or delete them securely.
Please note that we may be required to retain certain data for longer periods due to legal or regulatory requirements. We will only do so in accordance with applicable laws and will delete the data as soon as possible when it is no longer needed.
Exercising Your Data Protection Rights
If you reside within the European Economic Area (EEA), California, or any region that grants specific rights regarding personal data, you are entitled to several protections and controls over your personal information. These rights include the ability to request access to your data, correct any inaccuracies in your personal information, erase your data under certain conditions, object to the processing of your data, and obtain a copy of your data for portability purposes. To exercise these rights or for any inquiries about your privacy rights, please reach out to us directly at contact@biomarkly.com. Our team is dedicated to addressing your concerns and facilitating the exercise of your rights in compliance with applicable laws.
Commitment to Data Security
At Biomarkly, the security of your personal information is paramount. We employ a robust framework of technical and organizational measures designed to safeguard your data against unauthorized access, disclosure, alteration, and destruction. This includes the use of encryption, secure network architectures, access controls, and regular security assessments to ensure that your information remains protected in accordance with industry standards and regulatory requirements. Our commitment to data security is unwavering, and we continuously evolve our security practices to address emerging threats and maintain the integrity and confidentiality of your personal data.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@biomarkly.com.